Technical Sales Engineering Firm Owner
As the owner of a technical sales engineering firm, you will specialize in selling advanced technical products, such as aircraft engines, computer processors, and 3D printers.
6 July 2024
Your business will bridge the gap between technical product expertise and effective sales strategies, helping clients understand and acquire complex products.
Core Responsibilities
1. Client Visits
- Travel to meet potential buyers and current clients, discussing their needs and how your products can meet those needs.
2. Product Presentations
- Provide detailed product information through presentations, catalogs, and demonstrations, explaining technical aspects and availability.
3. Order Management
- Take orders, resolve problems or complaints with merchandise, and ensure client satisfaction.
4. Installation and Training
- Assist with the installation of new equipment and provide training for client employees.
5. Technical Sales
- Sell products that require technical expertise to install and operate, ensuring clients fully understand product capabilities and benefits.
5. Design and Planning
- Design proposed plans for equipment layout, suggest training schedules, and estimate cost savings for clients.
6. Team Collaboration
- Work closely with sales teams to close deals, providing technical support and expertise during negotiations.
7. Client Acquisition
- Obtain new client accounts, follow leads, and participate in trade shows to expand your client base.
8. Sales Analysis
- Analyze sales statistics, study product literature, and prepare reports to inform sales strategies and improve performance.
9. Technical Documentation
- Develop and present technical documents containing detailed product information to prospects and clients.
10. R&D Collaboration
- Provide input to the R&D team on product advancements and development of new products based on client feedback and market trends.
11. Client Follow-Up
- Follow up with clients on new features or modifications, discussing feasibility and implementation.
Specialized Services
1. Manuals and Guides
- Write detailed product manuals that explain how to install, use, and repair products.
- Create user guides that provide step-by-step instructions for operating complex gadgets and technologies
2.Technical Documentation
- Work intensively with engineers, scientists, computer specialists, and software developers to manage the flow of information among project workgroups.
- Document the development and testing processes, providing clear instructions and feedback loops.
Additional Skills and Responsibilities
1. Product Expertise
- Maintain a deep understanding of the technical aspects of the products you sell, staying updated with the latest advancements and industry trends.
2. Negotiation Skills
- Negotiate sales terms, prices, and discounts, ensuring mutually beneficial agreements with clients.
3. Customer Relationship Management
- Build and maintain strong relationships with clients, providing ongoing support and addressing any issues that arise.
4. Marketing and Promotion
- Develop marketing strategies to promote your technical products, utilizing various channels such as trade shows, online platforms, and direct marketing.
5. Expense Management
- Manage business expenses, including travel, client meetings, and promotional activities, ensuring profitability and financial stability.
6. Technical Support
- Offer post-sales technical support, helping clients troubleshoot issues and maximize the use of their purchased products.
- Running a technical sales engineering firm requires a unique combination of technical expertise and sales acumen. This business plays a crucial role in helping clients understand and acquire advanced technical products, providing comprehensive support from initial consultation to post-sales service.